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Remote Technical Support

Expert technical assistance, as and when you need it

What is Remote Technical Support?

Remote technical support is a fantastic way to get technical help as and when you need it. When so much of your network can be managed remotely, why wouldn’t you save the cost and headache of needing a permanent engineer as part of your team?

We can monitor and maintain your system from afar. All it takes is to contact us via phone call or email to let us know if an issue has occurred, and our experts will be available to support you. If we can’t fix your problem remotely, we will arrange Onsite IT Support, getting a technician with you quickly to repair what is repairable and replace what cannot be restored.

No matter what issue you are facing, we are on standby to offer the very best help and advice.

Why Choose Karmic Synergy for your Remote Technical Support?

Whatever you need to get your business back up and running, we can be there for you. Just call us Dr Karmic – we will diagnose your issues and treat them with surgical precision, so you can focus on other aspects of your business.

Here are just a few of the guarantees we offer if you choose Karmic Synergy for your Remote Technical Support…

Tailored Solutions

We’re flexible with our services and don’t include something in a contract that you won’t need – no matter your business size. From small software glitches to complete hardware failures, we’ll take it all off your hands. 

Save Time and Money

Forget tech support helplines, which take up hours of your time and cost a small fortune. Partner with us and you’ll have your very own tech support to keep your business running smoothly – as and when you need us.

Round-the-clock Assistance

Problems can arise anytime – and we’re always available. For your convenience, our remote technical support service is available 24/7.

What does the remote technical support package include?

At Karmic Synergy we pride ourselves on offering the highest quality 24/7 remote technical support service. The package price includes

Optional 24/7 support

Friendly, professional staff

Diagnose system errors

Install critical operating system patches

Troubleshoot

Conduct Virus/Spyware removal

Repair, install or upgrade

Add/remove utilities

Issue Resolutions

What you need to know:

Support payments are invoiced monthly

Subject to a 12 month contract

Phone and online support